If your game progress has been lost, or if you are unable to progress through the Menu Books in Gran Turismo 7, please fill out the form in the link below and we will endeavour to restore your game status.

https://www.gran-turismo.com/world/gt7/form/recovery/

■ Affected Areas
　- Loss of various game progress;
　- Unable to progress further through the 'Menu Books' in Café.

Please note that during a server maintenance, only offline modes are available. Please wait until the maintenance is completed before checking your status again.

We apologise for any inconvenience caused by these issues.